EJY Health

T&C and Refund and Returns Policy

These Terms and Conditions, along with privacy policy or other terms (“Terms”) constitute a binding agreement by and between EJY HEALTH PRIVATE LIMITED, ( “Website Owner” or “we” or “us” or “our”) and you (“you” or “your”) and relate to your use of our website, goods (as applicable) or services (as applicable) (collectively, “Services”).

By using our website and availing the Services, you agree that you have read and accepted these Terms (including the Privacy Policy). We reserve the right to modify these Terms at any time and without assigning any reason. It is your responsibility to periodically review these Terms to stay informed of updates.

The use of this website or availing of our Services is subject to the following terms of use:

To access and use the Services, you agree to provide true, accurate and complete information to us during and after registration, and you shall be responsible for all acts done through the use of your registered account.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials offered on this website or through the Services, for any specific purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of our Services and the website is solely at your own risk and discretion.. You are

required to independently assess and ensure that the Services meet your requirements.

The contents of the Website and the Services are proprietary to Us and you will not have any authority to claim any intellectual property rights, title, or interest in its contents.

You acknowledge that unauthorized use of the Website or the Services may lead to action against you as per these Terms or applicable laws.

You agree to pay us the charges associated with availing the Services.

You agree not to use the website and/ or Services for any purpose that is unlawful, illegal or

forbidden by these Terms, or Indian or local laws that might apply to you.

You agree and acknowledge that website and the Services may contain links to other third party websites. On accessing these links, you will be governed by the terms of use, privacy policy and such other policies of such third party websites.

You understand that upon initiating a transaction for availing the Services you are entering into a legally binding and enforceable contract with the us for the Services.

You shall be entitled to claim a refund of the payment made by you in case we are not able to provide the Service. The timelines for such return and refund will be according to the specific Service you have availed or within the time period provided in our policies (as applicable). In case you do not raise a refund claim within the stipulated time, then this would make you ineligible for a refund.

Notwithstanding anything contained in these Terms, the parties shall not be liable for any failure to perform an obligation under these Terms if performance is prevented or delayed by a force majeure event.

These Terms and any dispute or claim relating to it, or its enforceability, shall be governed by and construed in accordance with the laws of India.

All disputes arising out of or in connection with these Terms shall be subject to the exclusive

jurisdiction of the courts in Bihar, India.

All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website.

At EJY Health Private Limited, we strive to provide the highest quality products and services to our customers. Due to the nature of our offerings and the personalised nature of our services, we regret to inform you that we do not offer refunds or returns on products or services purchased through our website or app.

Product Purchases:

All sales of physical products are final. We do not accept returns or offer refunds for any products purchased through our website. However, if you receive a damaged or defective product, please contact our customer support team within the next 24 hours of receiving or delivery of your order, and we will be happy to assist you with a replacement or resolution.

Service Purchases:

Similarly, all sales of services provided by EJY Health Private Limited are considered final. Once a service has been purchased, no refunds will be issued. We are committed to ensuring your satisfaction with our services, and if you encounter any issues or concerns, please reach out to our customer support team, and we will do our best to address them promptly.

Contact Us:

If you have any questions or need further assistance regarding our refund policy, please don’t hesitate to contact our customer support team at hello@ejyhealth.in. We are here to help and ensure your experience with EJY Health Private Limited is positive and fulfilling.

Thank you for choosing EJY health.